Communication is one of the most important aspects of human life. The world has been turned into a global village after the integration of communication technologies with the Internet. And of all the different communication technologies available, email is considered as one of the most pervasive forms of communication. Emails have become a norm of communicating with each other replacing letters completely. Even after other technologies such as social networking are also taking hold over the Internet world, email remains the most ubiquitous form of business communication.

However, all of these technologies can be of no use to the people who are visually impaired as all activities that can be performed on the computer are based on visual perception. Although advancements have been made in the computing field to enable visually impaired people to use these technologies they still face some minor hardships. As nearly 285 million people worldwide are estimated to be visually impaired it becomes necessary to render Internet facilities for communication useful for them also.

This project aims to develop a voice based email system that would help visually impaired people to access email in a hassle free manner. Along with providing usage of mail services easily and efficiently, the system will also reduce the cognitive workload which has to be normally taken by the visually impaired to remember and type characters using the traditional Braille keyboards available to them. The GUI of this system has been evaluated against the interface of the traditionally available mail system. Along with the blind, those who are illiterate can also benefit from this system.

The most crucial aspect that will be considered while developing this system is that the users of this system need not have any basic information about the keyboard shortcuts used or where the keys are located. All functions to be used in this system will be based on simple mouse click operations making the system very user friendly.